Information Technology Customer Service is the liaison between the customer and the IT unit. We are committed to sustain high quality customer service through professional commitment. Here in IT Customer Service we strive to exemplify customer care by analyzing and resolving problems and coordinate the repairs with the appropriate IT department. We take pride in ensuring that the services we provide are appropriate, available and accessible to faculty, staff, and students in carrying out the mission of the University. We will commit to the following:

• To deliver the highest quality of customer service
• To being role models and leaders in the area of customer service
• To remember what is important, ‘the satisfaction of the customer’
• To provide accurate and relevant information for the University family and surrounding community

Mission